Refunds are instant. The moment a transaction is marked “Cancelled” (by you, the seller, or the system), the points are moved from Escrow back to your Available Balance.
I cancelled a request. When will my held points be refunded?
< 1 min read
Updated on January 22, 2026
The book I received is damaged or not as described. How do I report this?The buyer has received the book but hasn’t confirmed it. When do I get my points?