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Understanding Litamb

3
  • Spending Your Points
  • How to Earn Points
  • Understanding Points & Your Wallet

Using Litamb

7
  • How to Install Litamb App on Your Device in 30 Seconds
  • Peer-to-Peer (P2P) Marketplace
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Transaction Issues

8
  • The book I received is damaged or not as described. How do I report this?
  • I cancelled a request. When will my held points be refunded?
  • The buyer has received the book but hasn’t confirmed it. When do I get my points?
  • My transaction has been stuck in ‘Pending Approval’ for days.
  • Why are my points showing as ‘Held’ or ‘Escrow’ instead of ‘Available’?
  • I donated a book yesterday. Why haven’t I received my points yet?
  • I have enough points, so why does it say ‘Quota Limit Reached’?
  • Why can’t I message a seller directly?

Account & Technical Issues

7
  • Why can’t I message a seller directly?
  • I can’t find my city in the Pickup Station list
  • My subscription payment failed, but I was charged. What do I do?
  • Why did my P2P Offer expire or disappear?
  • Why did my P2P Offer expire or disappear?
  • My book photos fail to upload when I try to create an offer
  • I didn’t receive an email notification for a trade request. What happened?

Delivery & Shipping

10
  • The Sender asked me to pay for delivery. What should I do?
  • Can I change my pickup location after requesting a book?
  • I can’t find my city in the Jumia Pickup Station list
  • Adding a Delivery Address
  • Finding Your Pickup Station
  • What is the delivery method?
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  • Can I have books delivered directly to my home or office?

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3
  • I have a problem with a specific Book Request or Exchange
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  • Your Personal Dashboard & Account Management

Your Personal Dashboard & Account Management

1 min read

The LitAmb Dashboard is your command center. It gives you a real-time overview of your points, current book exchanges, and membership status.

1. Navigating the Dashboard When you log in, you will see your personalized dashboard (accessed via the

Please log in to view your dashboard.

page). It is divided into three main sections:

  • My Wallet Widget: This is the most important card. It displays your:
    • Current Balance: The total points available to spend.
    • Subscription Status: Shows if your plan is Active, Expired, or Free.
    • Request Quotas: Visual progress bars showing how many “Library Requests” and “P2P Requests” you have used for the month.
  • My Offers: A quick list of the books you have listed in the Peer-to-Peer (P2P) marketplace. You can see their status (Available, Pending, or Claimed) and easily edit or view them.
  • Quick Actions: Handy buttons to jump straight to key tasks like “Browse Library,” “Browse Marketplace,” or “Create Offer”.

2. Viewing Transaction History To see a detailed record of your book exchanges, navigate to the Transactions page.

  • Tabs: The view is split into three tabs to help you organize your activity:
    • My Requests: Books you have requested from others (incoming).
    • My Provides: Books you are sending to others (outgoing).
    • All: A complete chronological history of every interaction.
  • Status Filters: You can filter your history to see only “Active” trades, “Completed” exchanges, or “Cancelled” requests.
  • Actions: From this screen, you can perform critical actions like Confirm Receipt (when a book arrives) or Cancel Request (if you changed your mind) directly from the transaction card.
Updated on January 22, 2026

Managing Your Book InventoryHow to Install Litamb App on Your Device in 30 Seconds

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